SwippaPrivacy Policy
Last updated: November 14, 2026
Swippa is a video marketplace for buying, selling and sharing with people near you, including neighborhood spaces called Circles. This policy explains what we collect, why, who we share it with, and how you can delete it. It applies to the Swippa apps for iPhone and Android and to swippa.me.
1. What we collect
| Data | Why |
|---|---|
| Phone number | To sign you in with a one-time code. It is never shown to other users unless you turn on “Share my phone” for your listings. |
| Profile: username, name, photo, bio | Shown on your profile, listings, chats and Circle posts. |
| Location (precise, while you use the app) | To show items near you, find your neighborhood and place you in its Circle (anywhere in the world), and sort the feed by distance. Other people only ever see an approximate area (blurred by a few hundred meters) or your neighborhood name, never your exact location. You can share an exact pickup spot in a chat yourself. |
| Listings: videos, photos, titles, prices, descriptions | To publish your items. Listings are public. |
| Messages, offers, reservations and sales | To let buyers and sellers talk and complete deals, and to show confirmed sales and ratings. |
| Circle posts and replies | Shared with members of that neighborhood Circle. |
| Activity: items you view, like, save, watch or search for; days you use the app; how you found Swippa | To personalize your feed, send alerts you asked for, prevent abuse and measure whether Swippa is working. |
| Swippa Plus purchases: which plan you have, its renewal and expiry dates, and an anonymous App Store transaction ID | To give you the Plus extras you paid for, restore them on a new device, and stop them when the subscription ends. |
| Device data: push notification token, app version, device type, crash and error logs | To send notifications and keep the app working. |
We do not collect payment card details. Swippa does not process payments between buyers and sellers. Swippa Plus is paid through Apple; Apple handles the payment and never shares your card details with us.
2. AI features
When you post a video, frames from it and the text you enter are processed by an AI model to suggest a title, category, condition and price, or to split a home walkthrough into separate items. Requests you post in a Circle are processed by AI to match them with nearby items. This processing is done by our AI provider, Anthropic, on our behalf. It is not used to train their models, and you always review the suggestions before anything is published.
2a. Connected AI assistants (ChatGPT, Claude)
You can connect an AI assistant such as ChatGPT or Claude to your Swippa account (see Swippa for ChatGPT and Claude). You approve each connection in the Swippa app, and you can disconnect it anytime in Settings → Connected AI assistants.
- What the assistant receives: only what it needs for your request: search results and item details, and, if you allow it, your chats, your items, your username and neighborhood. It never receives anyone’s exact location, a seller’s private minimum price, your phone number or your email.
- What it can do for you: message sellers, reply in your chats, make offers, create alerts and post items you ask it to sell. Messages it sends are labeled as sent via your assistant. It can’t pay, buy, reserve, delete or change your account.
- The assistant’s provider: information sent to your assistant is handled by its provider (for example OpenAI or Anthropic) under their own privacy terms.
- What we keep: a record of which assistant is connected and when it was last used, and which messages or items it sent or posted. Access tokens are stored only as secure hashes.
3. Who we share it with
- Other users see what you publish: your profile, listings, Circle posts, and messages you send them.
- Service providers who run parts of Swippa for us: Google Firebase (sign-in), Anthropic (AI features), OpenStreetMap’s Nominatim service (to name your neighborhood; we send only an approximate location, rounded to about 100 meters, never who you are), Expo, Apple and Google (push notifications), RevenueCat (to check Swippa Plus subscriptions bought through the App Store; it receives your Swippa user ID and the purchase details from Apple), and our server hosting provider. They may use the data only to provide their service to us.
- Legal reasons: if required by law, or to protect users and Swippa from fraud or harm.
We do not sell your personal information, and we do not show third-party ads.
4. Security and retention
Data is encrypted in transit (HTTPS) and stored on secured servers. We keep your data while your account is active. When you delete your account, your profile, listings, messages, posts, likes, follows and ratings are deleted right away; copies in backups and logs are removed within 30 days.
5. Your choices
- Edit your profile in the app at any time.
- Turn off location or notifications in your phone’s settings (some features will stop working).
- Choose which Circle notifications you get in the Neighbors tab settings.
- Block or report anyone from their profile, a chat, a listing or a post.
- Delete your account in the app under Profile → Settings → Delete Account, or follow the steps at swippa.me/delete-account.
6. Children
Swippa is not for children under 13, and we do not knowingly collect their data. If you think a child has given us information, contact us and we will delete it.
7. Changes
If we change this policy in a meaningful way, we will tell you in the app before the change applies.
8. Contact
Questions or requests: support@swippa.me